Refund policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Only return items once they are approved and you are given the go-ahead from our customer support team to avoid any unnecessary delays and have a smoother experience. Our customer service team can be contacted at sales@aashopusa.com or at 201-308-3589.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@aashopusa.com and send your item to: 89 Leuning St Unit A, Unit A2/A3, South Hackensack NJ 07606, United States.

Shipping
To return your product, you should mail your product to: 89 Leuning St Unit A, Unit A2/A3, South Hackensack NJ 07606, United States

Advance Apparels covers shipping costs on one return every 6 months for all customers based in the United States. For all other returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.